Privacy Policy

Privacy Policy

Mystic Fortune Sdn. Bhd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website and services, you consent to the collection, storage, use, and disclosure of your personal data as described in this policy.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information that you voluntarily provide when you:

  • Register for an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in promotions, surveys, or contests

This data may include:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Details (processed securely by third-party payment providers)

1.2 Non-Personal Data

We automatically collect non-personal data when you visit our website, including:

  • IP Address
  • Browser Type and Version
  • Device Type
  • Operating System
  • Browsing Behavior (e.g., pages visited, time spent on site)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected data for various purposes, including but not limited to:

  • Processing Orders – To fulfill purchases, process payments, and deliver products.
  • Customer Support – To respond to inquiries and provide assistance.
  • Marketing & Promotions – To send newsletters, promotional emails, and special offers (with your consent).
  • Website Optimization – To analyze site traffic, improve navigation, and personalize content.
  • Security & Fraud Prevention – To detect and prevent fraudulent transactions or security threats.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers – Third-party logistics, payment processors, and customer service providers who help us operate efficiently.
  • Legal Compliance – Authorities if required by law, court orders, or to protect our legal rights.
  • Business Transfers – If Mystic Fortune undergoes a merger, acquisition, or asset sale, your data may be transferred.

All third parties are required to handle your data securely and comply with applicable privacy laws.

4. Data Security

We implement security measures to protect your data, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Restricted access to personal information
  • Regular security audits and updates

However, no online data transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights concerning your personal data:

  • Access & Correction – You can request access to and updates to your data.
  • Data Deletion – You may request deletion of your personal data (subject to legal retention requirements).
  • Opt-Out of Marketing – You can unsubscribe from promotional emails at any time.
  • Cookie Preferences – You may manage or disable cookies through browser settings.

To exercise these rights, please contact us at [Insert Contact Email].

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external sites. We encourage you to review their policies before providing any personal data.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: The Met Corporate Towers, Level 9 (Events) & Level 10 (Coworking), 20, Jalan Dutamas 2, 50480 Kuala Lumpur
📍 Address: auyong555@hotmail.com
📞 Phone: +60 19 7531 349

By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy.